Refund policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. Please read our policy carefully.

Returns

Items may be returned within 14 days of receipt, provided they are unused, unwashed, and in original condition with all tags attached.

Non-returnable Items

Custom or made-to-order items
Pre-order items (unless defective)
Items that have been washed or altered
Items exhibiting natural variation in color or texture due to hand-dyeing or artisanal production processes — each piece is unique by nature, and such variation is not considered a defect

How to Return

Please contact us at info@tsuggu.com before returning any item. Return shipping costs are the responsibility of the customer unless the item is defective.